Tech-Brahas uses in-house developed, proprietary automation tools for endorsements & Policy servicing. These applications drive operational excellence to improve performance, ensuring quick service deliveries, accuracy, and scalability. Tech-Brahas has helped clients reduce their overhead costs associated with staffing, infrastructure, and technology investments, while maintaining service quality and productivity.
The Company has a stringent Quality Assurance system to mitigate risks and maintain service excellence. In 2024, the Company plans to obtain ISO 9001 certification (International standard for quality management systems - QMS) and is confident of securing the same. Additionally, the Company has a stringent Data Protection Policy, in line with the local regulatory requirements. In conclusion, Tech-Brahas's insurance business outsourcing service can help insurance companies streamline operations, reduce costs, enhance service quality, and remain competitive in a dynamic market environment. The arrangement will align with the insurance company’s strategic objectives and deliver the desired benefits.
Established in 2017, Tech-Brahas Private Limited, operates from the BPO hub of India - Chennai. The company has been in the business of providing BPO services and software development services to Indian and international customers for over 6 years.
The owner & MD of Tech-Brahas Private Limited is Mr. Ranganathan, who has over three decades of insurance experience in and Middle Eastern markets, holding senior positions with primary responsibilities of fully managing the Life & Health Insurance business of large insurance companies such as SBI Life -India, ICICI Prudential - India, and Muscat Insurance - Oman, among others.
In his last assignment, Mr. Ranganathan was Head of Life & Medical Insurance, managing a Life & Health portfolio of $25 million. He has vast experience in Business development, Underwriting, Claims, TPA management, and Reinsurance placements for Life, Health, PA & WC Business.